Shipping policy
Shipping Policy
We currently ship across India only.
Free Delivery on All Orders
We offer free shipping on every order — no minimum order value, no hidden charges.
Order Processing
- Orders are processed within 1–2 business days of payment confirmation
- Orders placed on weekends or public holidays are processed the next business day
Delivery Timelines
- Metro cities: 2–4 business days
- Tier 2 / Tier 3 cities: 4–7 business days
- Remote / rural areas: 7–10 business days
Timelines are estimates and may vary due to courier delays or public holidays.
Tracking Your Order
Once your order is dispatched, you will receive a tracking number via email/SMS to track your shipment.
Failed Deliveries
If a delivery attempt fails and the package is returned to us, we will contact you to rearrange delivery.
Contact
For any shipping queries: hello@silkrouteofficial.com | +91 98458 44001