Shipping policy

Shipping Policy

We currently ship across India only.

Free Delivery on All Orders

We offer free shipping on every order — no minimum order value, no hidden charges.

Order Processing

  • Orders are processed within 1–2 business days of payment confirmation
  • Orders placed on weekends or public holidays are processed the next business day

Delivery Timelines

  • Metro cities: 2–4 business days
  • Tier 2 / Tier 3 cities: 4–7 business days
  • Remote / rural areas: 7–10 business days

Timelines are estimates and may vary due to courier delays or public holidays.

Tracking Your Order

Once your order is dispatched, you will receive a tracking number via email/SMS to track your shipment.

Failed Deliveries

If a delivery attempt fails and the package is returned to us, we will contact you to rearrange delivery.

Contact

For any shipping queries: hello@silkrouteofficial.com | +91 98458 44001